This shipping policy applies to all orders across all Y S Apparel Inc platforms. It standardizes procedures for order processing, shipping, freight rules, delivery areas, order cancellations, and tracking, ensuring transparent and consistent delivery services for consumers in the United States.
1. Order Processing Time
All valid, paid orders will undergo review, inspection, packaging, and dispatch within 1–3 business days (weekends and U.S. federal holidays are excluded). Processing times may be slightly delayed during holidays or peak promotional periods when order volumes surge; however, we prioritize processing all orders systematically to ensure timely dispatch.
2. Order Cut-off Time
The daily order processing cut-off time is 2:00 PM (U.S. local time). Orders paid before 2:00 PM will be processed on the same day; orders paid after 2:00 PM will be processed and shipped on the next business day.
3. Shipping Time
Once an order has been dispatched, the standard delivery time within the United States is 3–5 business days. Brief shipping delays may occur due to factors such as remote locations, adverse weather, or peak logistics periods; such delays are considered normal occurrences in logistics and are not eligible for compensation or special after-sales claims.
4. Shipping Fees
Y S Apparel Inc offers free standard shipping across the United States for all eligible orders, with no hidden shipping costs or additional handling fees.
5. Delivery Areas
Delivery is currently available only within the 50 U.S. states. We do not currently support international shipping, delivery to U.S. overseas territories, or delivery to P.O. Box addresses.
6. Delivery Partners
We partner exclusively with UPS as our official logistics provider to ensure the safety and timely delivery of your packages.
Standard-sized items, such as apparel, are shipped via UPS Standard Ground service. Oversized or overweight items are delivered using specialized truck delivery services. Prior to truck delivery, the driver will contact the customer to confirm the exact delivery time and ensure someone is available to receive the shipment, thereby preventing issues such as missed deliveries, package returns, or delivery failures.
7. Order Cancellation Policy
Customers may request to cancel an order at any time before it has been shipped. We do not charge any additional processing fees; a full refund will be issued once the cancellation request is approved.
Orders cannot be cancelled directly once they have left the warehouse. If a return or exchange is required, customers must adhere to the platform's standard return/exchange policy and submit an after-sales request through the official return and refund process.
8. Order Tracking
Once an order has been shipped, the system will automatically send a shipping confirmation email to the customer's registered email address. This email includes a unique tracking number, allowing for real-time monitoring of the package's transit status and location.
Customers with a registered account can log in to their personal dashboard to view order progress, shipping details, and complete tracking information at any time. Customers without an account can track their package status independently via the logistics tracking portal on our official website by entering their order number and registered email address.
Customers can use the tracking number to check real-time shipping progress and delivery status on the carrier's official website. If you do not receive the shipping confirmation email with the tracking number within three business days of shipment, please contact our online customer service team for assistance.
Contact Us
Shop Name: Y S Apparel Inc
Phone: +（773）327-8700
Email: info@ysapparelinc.store
Shop Address: 1770 W Berteau Ave #301, Chicago, IL 60613
Opening Hours:
Monday–Friday: 8:00 AM – 4:00 PM
Saturday–Sunday: Closed
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.